Welcome to Ideal Meals Direct!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By visiting our website or placing an order, you agree to this policy.
Information We Collect
We collect personal and non-personal information to provide a smooth, secure, and personalized meal delivery experience.
A. Personal Information
When you use our website or services, we may collect:
Full name
Email address
Phone number
Delivery and billing address
Payment details (processed securely through third-party processors)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited, time spent, and referring sources
This helps us improve our services, user experience, and website performance.
How We Use Your Information
We use your information to:
Process and deliver your meal orders
Communicate about your order status or inquiries
Send order confirmations, receipts, and delivery updates
Process secure payments
Provide customer support
Send promotions or special offers (only with your consent)
Improve our products, website, and customer experience
Comply with legal and regulatory requirements
Payment Information and Security
All payments are handled through PCI DSS–compliant third-party payment processors such as Stripe, Square, or Authorize.net.
We do not store full credit card numbers or sensitive payment details on our servers. All transactions are protected using SSL (Secure Socket Layer) encryption to ensure your data remains private and secure.
We take every reasonable precaution to protect your information from loss, misuse, and unauthorized access.
Text Messaging, Calls, and TCPA Compliance
By providing your phone number, you consent to receive communications from Ideal Meals Direct, which may include:
Order and delivery notifications
Account updates or service messages
Limited promotional offers (if you opt in)
We comply fully with the Telephone Consumer Protection Act (TCPA) and related regulations.
You can opt out of promotional text messages at any time by replying “STOP” or by emailing info@idealmealsdirect.org
.
Standard message and data rates may apply.
Transactional or order-related messages will continue to ensure proper delivery and service.
Information Sharing
We only share your information when necessary to provide our services:
With trusted service providers: for payment processing, delivery, email communications, or website hosting. These partners are bound by confidentiality and data protection agreements.
For legal compliance: if required by law, subpoena, or government request.
During business transfers: if Ideal Meals Direct is acquired or merged, your data may be transferred under strict privacy obligations.
We never sell or rent your personal data to third parties.
Data Retention
We retain your personal data only as long as necessary to:
Complete your orders and manage your deliveries
Fulfill legal, tax, and regulatory requirements
Resolve disputes and enforce our agreements
When no longer needed, we securely delete or anonymize your information.
Cookies and Tracking Technologies
Our website uses cookies to:
Remember your preferences
Improve site performance and functionality
Analyze traffic and user behavior to enhance services
You can control or disable cookies through your browser settings. Some website features may not function properly without cookies enabled.
Your Privacy Rights
Depending on your location, you may have the right to:
Access or request a copy of your personal information
Request correction or deletion of your data
Withdraw consent for marketing communications
Limit how we use or share your information
To make a privacy request, contact us at info@idealmealsdirect.org
.
Data Security
We use encryption, firewalls, secure hosting, and access controls to protect your personal data. While we maintain industry-standard protections, no system is 100% secure, and we cannot guarantee absolute data security.
Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect information from minors. If we discover that a child’s data has been collected, we will delete it immediately.
Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. Any updates will be posted here.
Your continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Ideal Meals Direct
📧 Email: info@idealmealsdirect.org
📞 Phone: (631) 889-4727
🏢 Address: 325 Southeast 11th Terrace, Unit 407, Dania Beach, FL 33004